Saturday, November 21, 2009

Dealing with Disruptive Players

Whatever the type of environment that a game administrator wishes to create on their game be it RP (roleplay) enforced to a PK (player killing) game, it is important to protect it. If you are building a nice sand castle, the last thing you want is some bratty kid to come along and kick it down. Unfortunately there will always be individuals that take joy out of destroying what is valuable to others. A game admin can not completely keep all disruptive players from a game, but there are ways to minimize their impact.

Some games require that each potential player gets evaluated before they are allowed on the game. While this can definitely can keep more bad players from the game, it also just keeps players from the game period. Not many have the patience or desire to jump through a bunch of hoops for a game they may or may not enjoy playing. I wouldn't suggest this method if you want a larger and active player base.

One of the most effective ways to minimize the impact of a trouble player is to have a quick and easy way to isolate them from the rest of the players. If the game has public channels then there needs to be some coded mechanism that prohibits disruptive individuals from speaking on them. It needs to be something that can be done swiftly. It isn't pleasant for anyone to have to deal with a string of profanities or insults spammed over and over again.

Another important way to isolate disruptive players is to have a holding area that they are transferred quickly. It should be a room that they can not leave without being allowed. This would be a spot where a staff member could speak to the individual to see if some resolution can be reached.

A game administrator can not be around all the time. There needs to be a mechanism for other trusted individuals to isolate a trouble player from the player base. There should be enough people to cover this duty 24/7. I can remember once when I was a player helper a new MUD when the game admin went on vacation for the weekend. A disruptive player came on the game and started spamming every channel he could. The game admin had not coded any way for us to isolate the offending player so the whole game was held hostage by a moron until he got tired and quit. Thankfully the game admin coded a way for us to keep people from speaking on channels if we needed and we never had the same problem again.

Every game has a way to nuke, dust, or destroy a character. I've noticed from years of experience that for some people any attention is good attention. Many people that cause problems are waiting for a pay off. My best advice is to always stay calm when dealing with trouble players and give them as little attention as possible. The standard way that we deal with obvious troublemakers on the game I am a staff member on is to isolate the player and ignore him. We've found that if we destroy trouble characters they will often come back again and again. But if you give them no attention and you don't allow them to make you angry suddenly their little disruptive game doesn't become as fun for them and they give up.

With some planning and coding, you can easily keep trouble players from being incredibly disruptive.

Sunday, November 15, 2009

Merchandising for Games

Game administrators are often looking for ways to advertise their game, encourage pride, and make some extra money. While creating your own merchandise may seem intimidating, it truly is very easy to do so. There are many online stores out there that will produce and sell the designs of individuals. With a graphic and just a bit of time, it is easy to create products such as t-shirts, mugs, and bags that can be sold almost immediately.

Merchandising Websites

There are several websites out there that allow individuals to place graphics on their items and place them up for sale in a customizable store. There are differences between sites, but once items are created, then the amount of mark up can be set. CafePress is the most well known site and has more potential for outside customers, but for most online games the player base is going to be the primary market.

CafePress

Printfection.com

Zazzle.com

Spreadshirt

Some of the other sites beyond CafePress will allow a better deal for customers because base prices are lower. If a game admin just wants their player base to just advertise their game, they might consider not adding any mark up to the products in their store at all.

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Saturday, November 14, 2009

Free Marketing Graphics for Online Text Games

Most games already have some sort of graphic that was created for them. If a game administrator doesn’t have a graphic for their game there are many public domain graphics that are free to use. Below are a few alternatives, but there is a lot of good public domain artwork out there.

Public domain graphic sites with Fantasy art

* Karen's Whimsy
* Clipart Guide
* Free Clipart Network

Any image might need some modification. There are fantastic graphic programs out there. If you are looking for a good free one I would suggest Paint.net.

There are a multitude of artists that would be willing to create game graphics for a reasonable price. Look soon for a post about fantasy artists!

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Wednesday, November 11, 2009

Dungeons and Dragons

Playing and staffing a MUD takes a lot of my time, but I still make the time every week to play Dungeons and Dragons. It is a past time that I have been doing on and off for about 23 years. (I was very young when I started!) One of the reasons that I got into online gaming was that I couldn't be in a consistent table top gaming group at the time.

Playing on an RP enforced MUD is the closest thing that I could find to replacing the Dungeons and Dragons experience. If you play on an online text based game and have never tried Dungeons and Dragons (D & D) I would reccommend giving it a go!

D & D Edition 3.5 was getting particularly complex. Even a veteran gamer like myself found it complicated! Dungeons and Dragons got a large overhaul in its fourth edition. While some old timers have complained it makes the game too simple for the novice it is still a lot to learn. I applaud the change because it makes the game more accessible to new players.

For those interested in playing, check with your fellow gamers to see if anyone plays. Most groups wouldn't mind someone visiting one of their gaming sessions to observe. There are plenty of different styles of gaming group so focus on the game play primarily. If the people in the group do not appeal to you there might be others out there. The old fashioned way of finding a gaming group is creating a flyer for your local gaming store and posting it up on their bulletin board. Those who run game stores can be good resources as well.

Playing D & D can get you out of the house and interacting with honest to goodness individuals, an important thing for reclusive gamers to do from time to time. The game play will be likely slower then you are used to, but roleplay can be more enriching.

There is a lot of information online at the Dungeons and Dragons website so if you are interested go take a look!

Saturday, November 7, 2009

5 Tips for Aspiring Staff for an Online Text Game

I've spent almost 6 years as a Staff member and sometimes builder on a MUD. We often have people ask what they can do to become a builder or a staff member. Having seen many people attempt to become staff and succeed or fail, I have a few nuggets of wisdom about this endeavor.

1.) Be patient and willing to prove yourself.
If you are generally inexperienced in building or other skills needed by those who work on MUDs, then you will likely need to spend some time on the game proving yourself. One that has lots of experience that can present themselves as being very valuable will likely be able to get a position much quicker. Otherwise an potential staff member needs to prove that they are reliable before they are hired. A player will likely need to play a game for some time before you will even be considered for a position.

2.) Be an active part of the game community.
Spend time playing the game that you wish to work on. Being a consistent player on the game will help to prove loyalty and reliability. If there is a forum for the game be an active and positive poster.

3.) Get a "lesser" job for the game.
When additional staff members are needed, a game administrator will often look to those who have already proven a desire to work on his or her game. Many games "hire" people to help out new players. Many games also have in character leadership positions. If you manage to get a position then do your best. If you do not present yourself well then you won't be considered for anythign else.


4.) Take initiative.
Look for chances that you can help out the game even if a task has not been assigned to you. Find a way to offer doing the tasks you feel would help the game without causing extra work for the existing staff. Don't expect to hear an answer back right away or at all. If you have offered something that is needed and they wish you to do it they will gladly contact you. Better yet, find tasks to do that do not require authorization.

5.) Put your best foot forward.
Show yourself to be mature, reliable, and level headed. Admins are looking for individuals that will make their lives easier and not more difficult. If you have an opportunity to do anything relating to the type of work you wish to do then jump at the opportunity. If you are given a task completely it swiftly and well. I have seen the majority of people fail at this point by either not completing the work given or doing it in a timely manner.


While you may believe that game administration would take whatever help they can get there are a lot of considerations. It takes a lot of time and energy to train staff and builders, the existing staff needs to know that this investment will pay off. I have seen far more people fail then succeed. Being a staff member is a lot of work and is not nearly as glamorous or personally beneficial as it might seem. If you don't seek to work on a game merely to make a positive difference for the game, then don't even try. If you are seeking to do it for personal gain you will almost always be unhappy or unsuccesful in the long run!

Good Luck!